B Gillespie
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After 2.5 years of dealership visits, phone calls, break downs, hotel bills from aforementioned breakdowns, and numerous mechanical and safety equipment problems, Chrysler offered a full buy back!!! 
I am very excited!
A little background:
Purchased a fully loaded Ram 2500 4 door power wagon on Aug. 10, 2007. Immediately noticed steering and fuel consumption issues.
Problem history:
Alignment
Steering shimmy, death wobble, shake, steering is always off
5-8 MPG unloaded, 3-6 MPG towing the campbell buggy or a 31 hp J.D. tractor
Accelerated tire wear; wasted a new set of 35x13x20 BFG AT's in 12k miles
Melted rear carpet from cat overheating
Rear locker froze while driving on the interstate, destroyed rear diff.
Transfer case seals went out, fluid dumped out, transfer case ate itself
Engine consumes 1 qt. of oil/1,000 miles and overheats in the summer
Transmission WILL NOT hold 5th gear; shifts constantly
A/C shuts off randomly, then turns itself back on
Hood sensor went out on a road trip, listened to 12 hours of "shut your hood, ding, ding, ding, shut your hood, ding, ding, ding..."
I own several Chrysler vehicles (16 in my immediate family of four people), and have had great luck with them. After reaching an amicable solution, I will continue to purchase Chrysler products for myself and business.
Thanks to Kelly (Chrysler, not Kaiser), Stephen Oneal, and the Chrysler executive management team.
I highly recommend Oneal for a Chrysler purchase. Even though they are 1,000 miles away from me and I did not purchase the truck from them, Stephen has helped as much as he could with this process. All of our future Chrysler business will be through Oneal Dodge; I believe this issue would have been resolved much faster if the initial purchase was with Oneal.
I am very excited!
A little background:
Purchased a fully loaded Ram 2500 4 door power wagon on Aug. 10, 2007. Immediately noticed steering and fuel consumption issues.
Problem history:
Alignment
Steering shimmy, death wobble, shake, steering is always off
5-8 MPG unloaded, 3-6 MPG towing the campbell buggy or a 31 hp J.D. tractor
Accelerated tire wear; wasted a new set of 35x13x20 BFG AT's in 12k miles
Melted rear carpet from cat overheating
Rear locker froze while driving on the interstate, destroyed rear diff.
Transfer case seals went out, fluid dumped out, transfer case ate itself
Engine consumes 1 qt. of oil/1,000 miles and overheats in the summer
Transmission WILL NOT hold 5th gear; shifts constantly
A/C shuts off randomly, then turns itself back on
Hood sensor went out on a road trip, listened to 12 hours of "shut your hood, ding, ding, ding, shut your hood, ding, ding, ding..."
I own several Chrysler vehicles (16 in my immediate family of four people), and have had great luck with them. After reaching an amicable solution, I will continue to purchase Chrysler products for myself and business.
Thanks to Kelly (Chrysler, not Kaiser), Stephen Oneal, and the Chrysler executive management team.
I highly recommend Oneal for a Chrysler purchase. Even though they are 1,000 miles away from me and I did not purchase the truck from them, Stephen has helped as much as he could with this process. All of our future Chrysler business will be through Oneal Dodge; I believe this issue would have been resolved much faster if the initial purchase was with Oneal.
