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I am an authorized service and installer for Rinnai tankless gas water heaters. I looked at all brands when we were deciding what brand to carry, and the Rinnai stood out above all others. Their customer service, tech support, and the product itself, are top notch. The electric is cheaper, but in my opinion, can't match the performance of a gas unit. But a gas unit may not be feasible or cost effective in your situation. Regardless of electric vs. gas, a tankless is going to be worlds above your tank heater. How many bathrooms do you have? Is your current wh close to an exterior wall? Are you on city water or well?
