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Trust me, I know! It is a crazy situation all around. I got handed the shops and told to make them profitable. First thing I did was spend a bunch of money getting things right, then explained to everyone we were not saving our way into profit. The good thing is that we have 50 plus fleet vehicles that all require maintenance and repair so there is a good bit of revenue there, I just had to have a conversation with the accountant to see things my way! That gives me my reasoning behind hiring a "technician" rather than a tire buster. Now I have to drum up business and try to get my revenue per car up so we can turn a profit.
