When I worked at Ford the techs did not know how to use the flushing machine. Half the time the trans would get run dry during the process and **** up the transmission. The techs knew they ****ed up when smoke started coming out of the trans. They would run over, shut the machine down, fill, and send it on its way. Sometimes they got lucky and it would last long enough to where the customer didn't make the association between trans flush and trans fail. Sometimes it wouldn't even make it out of the parking lot. The manager would always try to make the case that the trans was probably about to die anyway and make the customer pay. Sometimes it would work, sometimes not and the service department would have to buy a a trans.
The other half of the time all the line adapters for the flush machine were missing or broken. I would sell a trans flush and the techs would do a drain and fill instead, not having the proper attachments for the flush machine. At first they did it without me knowing but after a while I realized what was happening so I stopped selling flushes. (Despite getting a small bonus for each that I sold.) My manager got mad that I wasn't selling them. He would always bitch me out for it and I would promise to start selling them, but I just couldn't. That's when I started trying to find a way out.
Finally, even in the rare cases where the flush was done properly it seemed like many of the transmissions would still fail almost immediately after.
I won't flush any of my transmissions today as a result of all this. I think the chances of getting it done competently are very small. You would literally have to walk out to the service bay and watch the technician do it, which no service department would ever allow. And even if you do get it done competently it seems it increases chances of failure anyway. My theory is that the clutches and everything inside wear just as the fluid wears. A worn clutch actually NEEDS the contaminants in the fluid to continue wearing evenly. By flushing with fresh fluid you reset that wear cycle only on an already worn clutch, thereby accelerating wear again. A drain and fill at least leaves some dirty fluid in the system to mix with the new. I know that some manufacturers today expressly state in their manuals that the trans fluid is not to be changed and will last the life of the vehicle. (I think Dodge states that on some of their transmissions now.)
But hearing other people in the industry agree on no flushing interests me. Why do you (and others) say that?