bbone
Well-Known Member
I have had good luck with them in my town. I used FedEx every single day for my job and they rarely make any mistakes.
patooyee said:It's a double-edged sword. They are the only logistics company that operates at a loss so there's no way to beat their pricing. I ship almost exclusively via USPS, hundreds of packages a year, because of Flat Rate. My packages are typically so heavy that a $18 shipment via USPS would cost the customer $50 to ship via either of the others. Over the thousands I have shipped over the past 4 years I have learned that UNINSURED packages get lost 10 times more often than INSURED. As a result I simply won't ship uninsured any more unless its something I don't mind eating the cost of. Generally the timing of an insured package has been as promised though.
The main exception was during the holidays this year. They got WAY behind. NOTHING I shipped arrived on time, NOTHING I had shipped to me arrived on time. Stuff would stall out for days to a week in one location and then just randomly start back up. It was frustrating from a customer service POV to tell my customers to just be patient, but all the packages eventually made it to their destinations anywhere from 2 days to a week late. They seem to be caught back up for the most part now though.
Give him a Coke, thats what I do! They will comtinue to take care of you!tonybolton said:Same for me on "sooner than calculated arrival time" with UPS. They just all around kick ass.
More praise for UPS...I ordered a billet grill for the wives Mustang and when I saw it at the front door noticed a hole in the box. Thankfully the hardware kit was still in there(was taped to the product). The next day the UPS drive was coming through the neighborhood and stopped at the driveway while I was watchin' the dog take a dump. He asked me if the box he left yesterday was OK. I told him yea and he said well that's good, I had a claim report written up just in case you were missing anything or something was damaged.
I wanna offer that guy a beer everytime I see him but don't want him getting fired either. : )
tonybolton said:Let me just start off by saying that I order a lot and I mean a lot of **** over the internet and it must be delivered to my home.....not a business.
Everytime I see a vendor send me something through USPS I automatically know that there's going to be some kind of ****ing drama or some kind of issue or some kind of delay with that ****.
There is only one time that I can think of that I got something that was right and I think I ordered it from Barnes 4 wheel drive or maybe it was even ruff stuff. But they still delivered it at something like seven or eight o'clock at night....when I went ahead and tore into the jeep on the "delivery date".
UPS is the number one around here that logistics company is awesome.. FedEx is a distant second and that sorry ass USPS can go **** itself.
I was supposed to have a vehicle title delivered here through certified mail on Wednesday I never even saw them at my door. I work 3rd shift so I know I'm here....at 3pm there's a note in the mail box that says sorry they missed me.
I take that note and go online to reschedule the delivery for today. Today is my only day off so I figured I would just sit around the house and wait on that truck to be 100%.
The truck just ran and I was going to meet her halfway in the driveway and she started driving off so I yelled at her and flag her down. I asked her if she had a certified letter for Me and she said no and I said well I have the letter here that I rescheduled it for a delivery today. She then proceeded to tell me or ask me if I rescheduled it online and of course I said yes and she said oh I'm sorry that systems been down for a little bit it won't be till Monday. The only positive thing is that she let me sign the card that was left to ensure that it will be delivered on Monday I told her in the most politically correct voice and tone that it better be.