grcthird
Birmingham, AL
June dog said:The insurance company's are making it hard to make a decent living being a tech. They cut our time on every thing they possible can.
I don't do collision work, but when I have to deal with an aftermarket warranty company on a repair, if there is a difference between my estimate and what the company will pay, then the customer makes up the difference. I let them know this up front and rarely have anybody that has a problem with it.
Dad got hit in a 02 Z71 suburban he had, the rear bumper an quarter was all that was damaged. The body shop "guaranteed their work" until the bumper started to rust through the paint. Then it was a pissing contest between the insurance company and the body shop. The insurance company wanted to use a used bumper and wouldn't pay for the proper prep work, so the body shop said and so did the insurance company. Dad was never told that, and he would have paid extra to not have problems later.